Well, its no wonder why there seem to be total idiots working there whenever I even try to go in. If this is one of their actual training videos, corporate should be ashamed of themselves. I know every company has the cheesy acting in their training videos, but this one takes the cake. I had to stop watching as soon as the lady started talking about hardware. If I was an employee watching this, I would have got up and walked out at just about that time. (In my youth, I probably would have smacked the manager playing this video in his head).