Man I just love AT&T!!!
On top of them threating to turn your Internet off if you say any bad things about them, they've managed a way to look even more like an ass. Case in point a California couple lost their home in the wild fires that have plagued the area, while they were on a cruise. Well AT&T was nice enough to charge them $300 for the loss of equipment-non-negotiable!!!
AT&T wouldn't even postpone the bill until the couples insurance kicked in. That's so cool AT&T, this couples lives have burned to the ground, but to hell with them, where's our DRV right? So if you have any AT&T gear, your ass better run back into that burning home and get it. Forget your photos and stuff you can't replace, AT&T wants their receiver.
AT&T: Your World, Burned to the Ground (but get my dvr first)
What a joke!
[DSLReports via Crunchgear]
Update: AT&T has responded to the situation. It was actually a Dish Network employee that they were transferred to and that person did not follow the disaster policy that they have in effect. So this wasn't really a case of AT&T being insensitive, just a moronic employee at Dish Network.
Thanks DSLReports
2 comments:
I'm not sure that it makes any difference. Dish is just as draconian at times as AT&T. They wanted to charge me $5 a month extra to NOT hook up the DVR to my phone line. I explained I don't have a phone line - just a cellphone, and I in turn insisted they provide a wireless solution. They finally caved when I said the magic word: DirecTV. LOL
Funny that you tell that story. My dad just told me that they want to charge him $5 month for not hooking up a phone line. I told him your story and what you told them, and now he's not going to have to pay that crap.
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