Moving from second into first place, rescue.com has rated Apple as #1 in reliability. I don't know why people would call them instead of Apple's very helpful help line, but that's where the data comes from.
"The Report calculated the 'Reliability Score' for each PC vendor based on the calculated difference between overall U.S. market share, over a three-year period, and the percentage of calls requesting service received by RESCUECOM’s call center. Higher scores indicate that less calls for service were received for the specific computer vendor versus expected levels based upon market share estimates (scores are in parentheses).
Apple (357)
Lenovo/IBM (236)
HP (126)
Gateway (103)
Dell (94)
Others (79)
http://www.pcb007.com/anm/templates/article.aspx?articleid=16997&zoneid=145&v=pcb
3 comments:
Our black macbook should arrive Thursday, and Leopard will be released Friday. Can't wait.
Does this survey take into account people taking their Apple to the "genius" bar, instead of calling for service?
"Our black macbook should arrive Thursday, and Leopard will be released Friday. Can't wait."
Make sure you bring that with you when you come up to visit.
Congrats Mike. I think I speak for mostwhen I say, DROOL!!! ME WANT ONE TO!!!!
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