Being a former Sprint customer (4 years ago) I have an idea on how bad there service can be. I was so frustrated that I left the company for AT&T, which has there own set of issues but at lease I don't hate them. That's why this story strikes me so funny.
Sprint is dumping their high-maintenance customers, callers who call support so much, they presumably cost Sprint more money than they get in subscription fees. Subscribers will not have to pay the early cancellation fee and at the end of the month, their balances will be set to $0. The best part is the 'Dear John' type of letter that was sent to the ex-subscribers.
"While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."
It's not you, it's us! That's just great!!!
For the first quarter of 2007 Sprint lost 220,000 customers for them being them, and now they're pushing customers out the door?
You know you're having a bad year when your wireless company dumps you.
Hit the jump for the entire article. [CNet news via G4TV]
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