In what has come as welcome news to Xbox 360 owners, Microsoft's Peter Moore posted on xbox.com and open letter. The letter is in regards to some of the recent claims of hardware failure of the Xbox 360, specifically what's known as the 'red ring of death'.
"As of today, all Xbox 360 consoles are covered by an enhanced warranty program to address specifically the general hardware failures indicated by the three flashing red lights on the console. This applies to new and previously-sold consoles. While we will still have a general one year console warranty (two years in some countries), we are announcing today a three-year warranty that covers any console that displays a three flashing red lights error message. If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge—including shipping—for three years from the console’s purchase date."
Peter also stated that Microsoft will reimburse anyone who has had to paid to have their bricked system repaired.
Cool!!!
Read the entire letter after the leap. [Xbox.com]
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